IKK CLASSIC | HEALTH INSURANCE
Turning a support bottleneck into a self-service experience for sales partners
I redesigned partner billing access, moving from a manual, support-heavy cycle to real-time visibility inside the partner portal, prototyped quickly with an AI-augmented workflow.
B2B
Web
AI Workflow
New Feature
Available On Request
FINCOMPARE | FINTECH
Increasing user engagement with a new entry point of a B2B fintech platform
I redesigned FinCompare's starting screen for external financial advisors, streamlining task completion by reducing the steps required to reach key actions and shortening time to results.
B2B SaaS
Web+Mobile
Full-cycle design
UX Strategy
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FINCOMPARE | FINTECH
Making AI-supported data extraction reliable for users
Beyond mapping fields for AI extraction, I accounted for six possible user scenarios and built a three-tier confidence model, so users always knew what to trust and what to check.
B2B SaaS
Web+Mobile
AI/ML UX
New feature
Available on Request
LUFTHANSA | TRAVEL
Optimizing content discovery across web and mobile to increase engagement
Together with my team, I designed a cross-linking concept for content managers, letting them surface relevant content and drive stronger discovery and interaction across web and app.
B2C
Web+Mobile
UX Strategy
Design Improvements
Coming Soon
FINCOMPARE | FINTECH
Reducing time to value through a new platform onboarding experience
I designed an onboarding flow to support a new user group on the platform, enabling fast, independent adoption without relying on manual onboarding from internal teams.
B2B SaaS
Fintech
User Adoption
New Feature
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